Return Policy

At Leather Lady NC our goal is to ensure you are completely satisfied with your purchase. We understand that online shopping can sometimes lead to surprises upon delivery, and we're here to make sure those surprises are always pleasant ones.

30-Day Return Window:
You have 30 days from the date of purchase to return your items. Please note that the buyer is responsible for covering the return shipping costs in most cases.

Leather Goods Specifics:
For our leather hides, half hides, and remnants, we offer the option to send you a picture of the product before shipping. This option is available unless the listing you selected already features the exact shade you are expecting. It's important to understand that there might be slight variances in color between what you see on your screen and the actual product. These differences can be attributed to the lighting conditions under which the product photos were taken and the light in which you are viewing the product, as well as variations in computer monitors.

Quality Assurance for End Products:
If you have purchased a finished product and feel that the quality does not meet your expectations, we urge you to contact us immediately. We are committed to your satisfaction and will take the necessary steps to make it right.

Please reach out to us at 800-799-0260 or mvitamvas@gmail.com for any returns or quality concerns. Your happiness and trust in our products are of utmost importance to us, and we are dedicated to ensuring that your experience with Leather Lady is nothing short of excellent.